Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999.

Cookie Policy for Health Forms

Cookie Policy for

Because use of your personal information and your privacy are very important, we are very careful about this websites use of cookies.

About cookies

A cookie is a simple text file that gets downloaded onto your computer when you visit a website. Cookies are used for many different functions including auto-filling forms, counting visitors, storing shopping basket items, personalising content, targeting advertising, recording user preferences and for authentication and security.  You can restrict or block cookies at any time using your browser settings.

Types of Cookies

There are two types of cookie you may encounter when using a website:

First party cookies – these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies – these are cookies found in other companies’ internet tools which we are using to enhance our site. For example, Facebook or Twitter have their own cookies, which are controlled by them.

First party cookies

We use cookies that are necessary for technical reasons in order to enable the forms to function correctly, including the ability to return to previous questions before you submit your form.  These will expire at the end of your session.

Third party cookies

We do not use any third party cookies when you access this website.

ReachDeck Toolbar cookies

This website uses ReachDeck Toolbar, an accessibility and reading support add-on that helps you to read the content. To learn more about ReachDeck Toolbar, visit

ReachDeck Toolbar stores some data in the Local Storage in your browser, to enable the add-on to work correctly and remember your preferences. Examples of preferences include colour choices, translation language choices, or screen mask configuration. Look at the ReachDeck Toolbar user settings panel to see all the different types of information.

ReachDeck Toolbar also stores the toolbar state. This ensures that when you enable an icon, it will remain enabled when you return to the website, or navigate to another page.

ReachDeck Toolbar does not transmit any of this information to Texthelp servers.

ReachDeck Toolbar – Google Analytics cookies

ReachDeck Toolbar uses third party Google Analytics cookies to collect information about how visitors use the toolbar.  The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  These cookies are only enabled when the ReachDeck Toolbar is activated. See Google’s Privacy Policy to find out more.

Removing cookies

Learn how to remove cookies set on your device.

Page last reviewed: 21-10-2021

Next review due: 21-10-2024