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Service listings
Family services
Aspire Family Hub
Address: Humber Avenue, Coventry, CV1 2SF (for Sat Nav use: CV1 2AT)
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Contact number:
024 7697 8100 -
Email:
AspireFamilyHub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/aspirefamilyhub
ChildLine
Childline – online, on the phone, anytime.
You can contact Childline about anything. Whatever your worry, it’s better out than in. Childline is there to support you and help you find ways to cope.
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Contact number:
0800 1111 -
Website:
https://childline.org.uk/
Children and Young People’s Occupational Therapy In Coventry
The Occupational Therapy service enables children and young people to participate as fully as possible in activities as part of their daily lives. They work with children and young people who have difficulties or a disability which impacts upon their daily participation in activities. The service works with a variety of children and young people between the ages of 0-19 years who have specific difficulties in participating in or completing daily activities.
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Contact number:
02476 961455 -
Website:
http://www.covkidsot.co.uk/pages/welcome-to-our-service.html
Children and Young people’s Physiotherapy Service in Coventry
Physiotherapy aims to support children and young people in getting the most from their lives and achieving their physical potential. Physiotherapists work with key people involved in children and young people’s lives such as their families, health professionals, education and social care.
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Contact number:
024 76961455 -
Website:
https://www.covkidsphysio.co.uk/
Children’s Speech and Language Therapy
Speech & Language Therapy (SLT) aims to support children and young people to reach their full potential with speech, language and communication. They also support children with feeding and swallowing problems.
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Contact number:
024 76961453 -
Website:
http://www.coventrychildrensslt.co.uk/
Coventry and Warwickshire Mind Services
Feeling anxious, down or stressed? Want to spend time with people your age who understand how you feel? We’re here to support children aged 7-18 in Coventry and Warwickshire with their mental health and wellbeing, whether that be through one-to-one sessions, peer group support or more targeted, tailored intervention to address specific needs.
Our Children and Young People’s Service is based on Far Gosford Street, Coventry. It is a short walk from the city centre and accessed by several regular bus routes. The team also does outreach events at schools, colleges and community venues across Coventry and Warwickshire.
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Contact number:
024 7663 1835 -
Email:
cyp.online@cwmind.org.uk -
Website:
https://cwmind.org.uk/supporting-children-and-young-people/
Families for All Hub
Address: 454 Foleshill Road, Coventry, CV6 5LB
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Contact number:
024 7697 7991 -
Email:
FamiliesforAllFamilyHub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/familiesforallhub
Family Nurse Partnership
What we do
We are a voluntary programme for young first time mothers (and their partners), aged 19 years or under. Our specially trained nurses provide regular home visits, from early pregnancy up until your child is aged one or you can choose to stay until your child is aged two. FNP uses methods based on attachment theory, relationships, and self-efficacy. Your family nurse will build a trusting and supportive relationship with you and your family, they will guide you so that you will be able to adopt healthier lifestyles for yourself and your baby, provide good care for your baby and toddler, and plan your future. Your family nurse will also deliver the Healthy child Programme during this time.
Your family nurse will help you with the following:
· Your life skills
· Your health and wellbeing
· Looking after your baby
· Your baby’s development
· Safety and stability
· Connecting with your baby
· Relationships
· Family and support network
· Goals and aspirations
We hope to be able to give everyone a place on the programme, however, if the programme is full, you will be supported by other services and your midwife will help with this.
FNP visits begin before your baby is born, with weekly visits to begin with and then every two weeks. After your baby’s birth your family nurse will offer you weekly visits for the first six weeks. Your family nurse will also explore with you about the support you need and offer a personalised approach to your care in pregnancy, after the birth of your baby and throughout the time you are on the programme. You and your allocated nurse will decide what to cover in each visit and your family nurse is always available to talk through any concerns you have in-between visits.
Your family nurse can work with you up until your baby is 2 years old, however there is an option to graduate from the programme when your child is 1 years old. Your family nurse will discuss and support you with this. When you graduate from the FNP programme your nurse will ensure a sensitive and timely handover to your local health visiting team. Your nurse will make sure you are aware of the team and your allocated health visitor and will arrange a joint home visit if that is what you would like.
The FNP programme is voluntary to join. If you would like further information or just have a chat about what the programme offers, please contact the team as we are happy to talk.
Dads or partners are welcome to join in if the mum would like them to. You don’t have to be in a relationship for dads to attend.
Harmony Family Hub
Address: Clifton Street, Coventry, CV1 5GR
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Contact number:
024 7697 8030 -
Email:
HarmonyFamilyhub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/harmonyhub
Health Visiting
What we do
We work to improve the health and wellbeing of children and families in the crucial first years of life.
Our Health Visiting teams offer friendly support and advice and we work closely with GPs, midwives, school nurses and the wider local community.
The service is universal to all children and families, with a wider service to those with additional needs.
Your community
A range of services are provided by your local family hub and the wider community. Click on the link for more information: https://www.coventry.gov.uk/familyhubs
Universal Services – Offered to all
We provide the Healthy Child Programme to ensure a healthy start for your child, ongoing support for parents, and access to a range of community based services and resources. It is a universal service that is offered to all parents and includes:
- a visit and check when your baby is 10-14 days old
- a review for you and your baby at 6-8 weeks carried out by your GP/Health Visitor
- a 10- 12 month health review
- a 2-2 ½ year review, usually carried out by a nursery nurse
Targeted – Specific support when you need it
Targeted support gives parents an expert response from health visitors when specific help is needed. This may be in the case of:
- Post-natal depression
- Sleep problems
- Breastfeeding
- Other feeding issues
- Speech development
- Concerns regarding your child’s behaviour and/or development
Specialist – Ongoing support for families with more complex needs
Specialist support provides ongoing support from health visiting teams plus a range of local services that help with more complex issues. These include Family Hubs, other community services including some charities when appropriate, and the Family Nurse Partnership. For example:
- Families living with disabilities
- Mental health issues
- Drug and alcohol related problems
- Learning disabilities
- Complex family circumstances
- Support with domestic violence
Well baby clinics
Click here for a list of dates for Well Baby clinics.
Contact and Location
Telephone: 02475 189190
Email: parentleadership@swft.nhs.uk
ChatHealth Text Only service: 07507329114
Teams:
Teams 1, 3, 6 & 7
1st Floor, Moat House Leisure & Neighbourhood Centre, 1 Winston Avenue, Coventry, CV2 1EA
Teams 2, 4 & 5
312 Charter Avenue, Tile Hill, Coventry, CV4 8DA
For advice and support please text ChatHealth on 07507 329 114 9:00am – 4.30pm Monday to Friday (excluding bank and public holidays).
Should you need to speak to a Health Visitor please call 02475 189 190, 8:30am – 4.00 pm Monday to Friday (excluding bank and public holidays).
If your Child is unwell please see your GP, ring 111, or if it is a Medical Emergency please ring 999.
Infant Feeding Team
What we do
The Coventry Infant Feeding Team are here to help families make an informed decision about how to feed their baby, to support families through their feeding journey and beyond.
Who we are
We are a team of UNICEF BFI Trained and Accredited Infant Feeding Peer Support Workers, we offer support to Coventry families throughout pregnancy and after baby has been born.
What does our team offer?
- Mother/Parent is allocated an infant feeing peer support worker.
- Information on building a close and loving relationship with your baby, before and after baby is born.
- Antenatal support.
- Details of the health benefits of breastfeeding.
- Information on brain development, oxytocin, effective milk transfer, responsive feeding and more.
- Home visits.
- Virtual Support such as weekday video and telephone consultation and text message support.
- Twice weekly feeding cafes.
- Infant feeding peer support worker lead clinics.
- Specialist infant feeding clinics.
- Weekly virtual antenatal class.
- Video masterclasses on common feeding issues.
- Pump hire.
- Staff training.
- Direction to our social media handles, which is updated with information and support.
- Unicef’s Baby Friendly Initiative, we have been awarded re-accreditation and are now going for gold!
Our Working Partners
- University Hospitals Coventry and Warwickshire NHS Trust
- Health Visiting
- Maternity Services
- Family Health and Lifestyle Service Coventry
- Coventry University
We aim to:
- Promote breastfeeding
- Skin to skin
- Emotional attachment and bonding
- Responsive feeding and parenting
- Relationship building, building a happy baby
We offer virtual consultations, breastfeeding support clinics and home visiting.
Mosaic Family Hub
Address: Jardine Crescent, Coventry, CV4 9PL
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Contact number:
024 7697 8160 -
Email:
MosaicFamilyhub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/mosaicfamilyhub
Park Edge Family Hub
Address: Roseberry Avenue, Coventry, CV2 1NE
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Contact number:
024 7697 7880 -
Email:
ParkEdgeFamilyHub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/parkedgefamilyhub
Pathways Family Hub
Address: Radford Primary School, Lawrence Saunders Road, Radford, Coventry, CV6 1HD
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Contact number:
024 7697 8130 -
Email:
PathwaysFamilyHub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/pathwaysfamilyhub
School Nursing
What we do
We provide a named school nurse in each mainstream school in Coventry, to help children and young people (from school entry to 19 years old) to take responsibility for their own health and to adopt a healthy lifestyle.
We also assess the health needs of the school community, planning and implementing programmes that promote and protect public health. We work in partnership with other agencies to address wider threats to, and inequalities, in health.
Coventry School Nursing Service supports the delivery of the Healthy Child Programme 5-19 years old (DH 2009) and adheres to the guidance as per Coventry Safeguarding Children’s Board. This includes for example the delivery of the National Child Measurement Programme, Reception, Year 6 and Year 9 Health Assessments and Hearing Screening for Reception aged children.
Preparing for your appointment
An appointment with your school nurse or a member of the team could take place at the child’s school, at home, at a community centre or online, for example; via video calls or our free online parent information sessions.
Health focused websites
Coventry School Nurses use two health focused websites:
www.healthforkids.co.uk offers a fun way for children to learn about health with games, activities and quizzes. It is aimed at children and has a “Grown Ups” section especially for parents/carers, providing health related news and information. The School Nursing team share updates about their services on this site and their regular newsletters, especially for primary school parents, are saved here and available to download.
www.healthforteens.co.uk tailored towards teenagers, hosts videos and webchats as well as articles to educate teenagers on a range of health topics such as contraception, mental health, drugs and alcohol.
Texting service – Young people aged 11-18 can text us on: 07507 331949
Chat Health is a text messaging service that enables 11-18 year olds across Coventry to send confidential SMS text messages to School Nurses who will provide impartial advice and support between 8:00am-5:00pm Monday to Friday, excluding bank and public holidays. Note: We do check messages during school holidays/closures.
Parent Line texting service – parents/carers can text us on: 07507 329114
Please text “Chat Health” for advice and support from your school nurse, between 8:00am-5:00pm Monday to Friday, excluding bank and public holidays. Note: We do check messages during school holidays/closures.
Unless you give permission, the information you provide will not be shared with other agencies – except in circumstances where we feel you or someone else is at significant risk or there are safeguarding concerns. If we did need to share your conversation, we would always try to speak with you first. In order to provide you with the best possible care, we hold information you tell us, on electronic records that are shared with other relevant health professionals. Your information will be kept secure, accurate and in a manner that is compatible with General Data Protection Regulation. For more information please visit www.swft.nhs.uk/privacy-policy
Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps). To prevent the health visitor from sending messages to you, text STOP to our number. Messages are charged at your usual rates.
The Allan Higgs Centre
We offer a range of children’s activities and services to keep your kids entertained, active, and healthy. The activity and playgroup sessions are organised and delivered by experienced coaches and the indoor play sessions are supervised by experienced staff. All sessions take place in a safe and fun environment.
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Contact number:
02476 308 244 -
Email:
ahcreception@covsf.com -
Website:
http://covsf.com/csf/centres/ahc
The Moat Family Hub
Address: Moat House Primary School, Deedmore Road, Coventry, CV2 1EQ
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Contact number:
024 7697 8036 -
Email:
TheMoatFamilyHub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/themoatfamilyhub
What is a Family Hub?
The family hub model is an approach to the delivery of early help services centralised around a building, where a number of different services providing information and support to families, children and young people are based. They will provide early help and support for families, children and young people aged 0 – 19 years up to age 24 where a young person has a disability.
Wood Side Family Hub
Address: Upper Ride, Willenhall Wood, Coventry, CV3 3GL
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Contact number:
024 7697 8090 -
Email:
WoodSidefamilyHub@coventry.gov.uk -
Website:
http://www.coventry.gov.uk/woodsidefamilyhub
Feelings and emotions
Cruse Bereavement Care
Most people experience grief at some stage in their lives. This can take many forms and is as individual as you, but you find help and support at Cruse Bereavement Care.
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Contact number:
0808 808 1677 -
Email:
coventry@cruse.org.uk -
Website:
http://www.cruse.org.uk/Coventry-and-Warwickshire-area
Getting help
AT7 Centre
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Contact number:
02476 856 956 -
Email:
xlcreception@covsf.com -
Website:
http://covsf.com/csf/centres/xlc
Coventry Walk In Centre
In addition to your hospital there is a Walk-in Centre. This is open 8am to 10pm and is a GP led service, open to registered and unregistered patients with or without an appointment, 365 days of the year.
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Contact number:
0300 200 0060 -
Website:
http://www.coventrynhswalkincentre.nhs.uk/
Coventry Youth Offending Service
Coventry Youth Offending Services work in partnership with a number of statutory and voluntary agencies, with the shared aims of preventing offending amongst young people aged 10 -17 years old in Coventry.
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Contact number:
02476831414 -
Email:
Info@coventry-yos.org.uk -
Website:
http://www.coventry-yos.org.uk/yos.htm
MAMTA
What we do
The aim of MAMTA is to improve Child and Maternal Health outcomes for BME (Black and Minority Ethnic) women in Coventry.
MAMTA staff support antenatal clinics; postnatal clinics; Parent craft sessions at FWT; and work in partnership with midwives, health visiting teams and other health professionals in educating women on key health messages.
We work across community settings in target areas to educate women on child and maternal health, encourage women to access services and book early into maternity services.
Positive Parenting Programme
The Positive Parenting Team organises and co-ordinates Parenting Programmes in Coventry for all parents, carers, grandparents, foster carers, connected persons and for those for with a Special Guardianship Order. The Parenting Programmes provide a wide range of support for Coventry families. This may be for families planning ahead who are not experiencing any difficulties, to families who are experiencing day to day difficulties with relationships, behaviours, feelings and confidence. This support is available through seminars, group programmes and targeted one to one support. All programmes are free and also offer limited crèche support for some group programmes. If you would like more information, please visit http://www.coventry.gov.uk/info/38/family_support/2884/positive_parenting
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Contact number:
024 7678 6949 -
Email:
parenting@coventry.gov.uk -
Website:
https://www.coventry.gov.uk/parenting
Referral and Assessment Service
If you have a concern about a child or would like more information please call the Referral and Assessment Service. To be able to help they need as much information about the situation as you can give.
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Contact number:
024 76788555 -
Email:
ras@coventry.gcsx.gov.uk
SENDIASS
What does SEND Information, Advice and Support Service offer?
We provide impartial and accurate Special Educational Needs and Disability information, advice and support for:
- parents/carers
- children (0-15yrs)
- young people (16-25yrs)
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Contact number:
024 7669 4307 -
Email:
IASS@coventry.gov.uk -
Website:
https://www.thechypshop.co.uk/