Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999.

Southern Health NHS Foundation Trust is responsible for the writing, publishing and updating of the content on this page.

Find a service

Discover support services near you


Service listings

Family services

Child Accident Prevention Trust (CAPT)

CAPT give free child safety advice to parents and carers, support professionals working with children and families, support senior professionals and policymakers and advise the government and organisations on child safety.

Healthier Together

The resources on the Healthier Together website have been developed in partnership between parents and healthcare professionals from across Dorset, Hampshire and the Isle of Wight. You’ll find clear information on common childhood illnesses, including advice on what ‘red-flag’ signs to look out for, where to seek help if required, what you should do to keep your child comfortable and how long your child’s symptoms are likely to last.

Getting help

Beat Eating Disorders

Beat is the UK’s eating disorder charity. Beat exist to end the pain and suffering caused by eating disorders. They are a champion, guide and friend to anyone affected, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.

ChatHealth for 11-19 year olds

The ChatHealth text service is an easy way for young people 11-19 to confidentially ask for help with a range of issues. The service is manned by qualified school nurses who have a wealth of experience of working with young people.

ChatHealth allows young people in Hampshire to text messages to a dedicated number. The messages are then delivered to a secure website. Once received, the school nurse will respond to the text within one working day.

ChatHealth for parents of 5-19 year olds

The new ChatHealth service is available to all parents living in Hampshire (excluding Southampton city and Portsmouth city) with school-aged children between the ages of 5-19. The service offers support on issues such as sleep, behaviour, toileting, health conditions, emotional wellbeing, advice on keeping safe and much more. Parents can text a question or worry to the ChatHealth number. An experienced and qualified member of the school nursing service will respond within one day.

ChatHealth for under 5’s

ChatHealth 0-5 is a text messaging service set up to support parents, carers and families of under 5’s in Hampshire.

The service is run by local health visitors who have a wealth of experience of working with mums and dads-to-be, babies, toddlers and young children.

The Health Visiting Team are able to support with questions from parents, carers and families relating to a wide range of health and wellbeing issues including crying babies, infant feeding, starting baby on solid foods, sleep and behaviour problems. As well as giving advice, the team can signpost to appropriate services and other support.


Childline is yours – a free, private and confidential service where you can talk about anything. When you Childline you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.


Chrysalis is a charity which provides counselling and emotional support to the trans community. Their switchboard is normally open 9:30am – 3pm Monday to Friday. Outside these hours please leave a message on the answering machine giving:

Your Name ( How you like to be addressed)
Your Telephone number
A brief message about why you are calling us.

They will try their best to get back to you within 48hours but please be patient since their office team work part-time.

Gender Identity Development Service (GIDS)

The Gender Identity Development Service (GIDS) is a highly specialised clinic for young people presenting with difficulties with their gender identity.

Hampshire Youth Access

Hampshire Youth Access (HYA) is a partnership of 11 leading agencies providing counselling, information, advice, and support to children and young people aged 5 to 17 across Hampshire. We also give advice and information to anyone concerned about a child or young person’s emotional wellbeing.


iTalk provides free treatment to people suffering from a range of common mental health problems.


Your online mental wellbeing community. Free, safe and anonymous support.

National Self Harm Network

This forum provides crisis support, information and resources, advice, discussions and distractions. Closely monitored, available 24/7.

NHS 111 Service

111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and parts of Wales.

No Limits

No Limits is a charity offering free and confidential information, advice, counselling, advocacy and support to children and young people under the age of 26 in Southampton and Hampshire.

Recovery College (Southern Health NHS Foundation Trust)

The Recovery College takes an educational approach to equip you with the knowledge and skills to get on with your life, despite mental illness. Because mental illness can affect anyone, these skills are relevant to all of us.


Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.
Text SHOUT to 85258 for support for mental health 24/7. Please note these e-mail addresses can’t provide counselling or crisis support.

Simon Says

Simon Says aims are to support Hampshire children and young people up to the age of 18 years who have a significant person in their life who has died or is dying.

Smokefree Hampshire

Smokefree Hampshire is your local stop smoking service commissioned by Hampshire County Council.

Call 01264 563039 or 0800 772 3649, or text Quit to 66777

Solent Mind

Solent Mind, a registered charity providing a wide range of high quality services to support people with mental health problems across the Southern Region.

Solent NHS Trust Sexual Health Service

Solent NHS Trust Sexual Health Service provides Sexual and Reproductive Health (SRH) and Genito-Urinary Medicine (GUM) services across Hampshire, Isle of Wight, Portsmouth and Southampton. The service is available via a single point of access number, contactable 7 days a week.

The Mix

The Mix is the UK’s leading support service for young people. They are here to help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to them via their online community, on social media, through their free, confidential helpline or their counselling service.

Their social media channels are open 9:30am – 5:30pm, Mon to Fri. They will endeavour to respond to your messages within 24 hrs (Mon-Fri). Unfortunately they are unable offer support via Facebook.

The Samaritans

Whatever you are going through, a Samaritan will face it with you. Available 24 hours a day, 365 days a year. This service is free to call.

Young Minds

Young Minds is leading the fight for a future where all young minds are supported and empowered, whatever the challenges. If you need urgent help text YM to 85258. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Staying healthy


Change4Life aims to ensure parents have the essential support and tools they need to make healthier choices for their families.

We know that modern life can mean we are a lot busier, less active, and more reliant on convenience and fast food than we used to be.

But that’s where Change4Life comes in, helping families with fun ideas to help kids stay healthy, whether with easy recipes for busy weeknights, great sugar swaps, Disney-inspired games to get kids moving or help in understanding food labels.

NHS Live Well

NHS Live Well offers advice, tips and tools to help you make the best choices about your health and wellbeing.

The British Nutrition Foundation

The British Nutrition Foundation provides impartial, evidence-based information on food and nutrition. Their core purpose is to make nutrition science accessible to all.

Staying safe


Fearless is a site where you can access non-judgemental information and advice about crime and criminality. What makes this site different is they also provide you with a safe place to give information to them about crime – 100% anonymously.

It’s important to remember that they are not a replacement for the emergency services so their advice, if something is happening that needs immediate action – ring 999.

Hampshire Fire & Rescue

Hampshire Fire and Rescue offer fun interactive ways to keep you and your family safe. Visit the kids zone on their website.

It’s important to remember that the website is not a replacement for the emergency services, if something needs immediate action – ring 999.


Safe4Me (Hampshire Police) provides teachers, professionals and parents with information and resources to help educate young people about keeping safe and making responsible choices.

The Royal Society for the Prevention of Accidents (RoSPA)

RoSPA enables healthy, active lives through their skills and knowledge, while also seeking reasonable limits to potential harms that ensure these lives can be lived unhindered, and unburdened by fatal and life-changing accidents.